URE Housing Ratings/Reviews
URE Housing doesn’t have the best rating, especially considering how close the number of 5-star and 1-star reviews are
Main complaints
- Staff are "rude", "arrogant", or "unresponsive"
- Deposit and Billing issues: Multiple people mention being overcharged or cheated out of security deposits, as well as unexpected cleaning or damage fees.
- Communication Problems
- Reputation for Greed or exploitation
- Many of the issues current and former tenants have reported with URE Properties have been ongoing for nearly a decade
Main positives
- Location and Convenience
- Praise for URE's maintenance team for being fast, responsive, and friendly
- A few other great experiences, meaning the company can deliver when things go right
Overall impressions
- URE has a polarizing reputation
- Satisfied tenants tend to mention quick maintenance and smooth move-ins, but are accused by others of being bots
- Angry Tenants emphasize money disputes, poor communication, and disrespectful treatment (specifically by certain staff)
So why do I recommend URE Housing anyway?
- Mixed reviews are common for college housing
- Maintenance or billing frustrations are a very common pain for student properties everywhere
- A rating of 3.2 isn't a total deal breaker
The tone and repetition of certain complaints (especially about being overcharged, poor communication, and rude staff) suggest a pattern, not just isolated bad experiences
The 3.2 average rating is unfortunately typical for college property management
But I recommend renting from them regardless because...
- many students don’t realize how early they need to act to secure available units, and URE Properties allows you to sign leases as late as November
- The November timeline gives you extra time to either find non-URE properties as your main option or keep URE as a backup plan